Disclaimer: In case of any discrepancy or difference, the English version will take precedence over the translation.
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Momshopee LLC and its affiliates (collectively “Momshopee, we, our, us”) collect, use, share, or otherwise process your personal data through the Momshopee website www.momshopee.com, its mobile application, and m-site (hereinafter referred to as the “Platform”).
While you can browse sections of the Platform without the need to share any information with us, please note that we do not offer any product or service outside the United States, and your personal data will primarily be stored and processed in the United States. By visiting this Platform, providing your information, or availing of our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection of Your Information
When you use our Platform, we collect and store information that you provide. Once you give us your personal data, you are not anonymous to us. We may track your buying behavior, preferences, and other information that you choose to provide on our Platform. This information helps us better understand, protect, and serve our users. It may include the URL that you came from, which URL you next go to, your browser information, and your IP address.
We may collect personal data such as email address, delivery address, name, phone number, payment details, and other information when you set up an account, transact with us, or participate in any event or contest. Certain activities (such as placing an order) require registration. We use your contact information to send you offers based on your previous orders and interests.
If you choose to post messages on our platform or leave feedback, we will collect that information. We retain this information as necessary for resolving disputes or providing customer support.
Use of Demographic/Profile Data
We use your personal data to fulfill orders, deliver products and services, process payments, and communicate with you about orders, products, and promotional offers. We use your personal data to assist sellers and partners in handling orders, enhancing customer experience, resolving disputes, and preventing fraud.
With your consent, we may have access to your SMS, contacts, location, camera, and other device information. We may also request information like government-issued IDs for verifying eligibility for services or issuing invoices.
Cookies
We use cookies to analyze web page flow, measure promotional effectiveness, and ensure safety. Cookies do not contain personal data, but they help us provide certain features. You are free to decline cookies through your browser settings, but this may affect your use of the Platform.
Sharing of Personal Data
We may share your personal data with our affiliates, partners, and third parties for purposes such as fulfilling orders, providing services, or conducting credit checks. These entities may share such information for offering their services or marketing purposes unless you opt out.
We may disclose your personal data if required by law or in response to legal processes.
Security Precautions
We maintain reasonable physical, electronic, and procedural safeguards to protect your information. However, by using the Platform, you accept the inherent risks of data transmission over the internet. Users are responsible for ensuring the protection of login and password records.
Choice/Opt-Out
You can opt out of receiving promotional communications by logging into the notification preferences page.
Advertisements on Platform
We use third-party advertising companies to serve ads when you visit our Platform. These companies may use your visits to display personalized advertisements. You can opt out of personalized advertising through your device settings.
Children’s Information
Our Platform is available only to persons who can form a legally binding contract under applicable laws. We do not knowingly collect personal data from children under 18 years of age.
Data Retention
We retain your personal data as required by law and for as long as necessary for the purpose it was collected. In some cases, we may retain data in anonymized form for research purposes.
Your Rights
You can access, correct, or update your personal data through the Platform. You may also delete non-mandatory information. You have the right to withdraw consent for the use of your personal data.
Your Consent
By visiting our Platform or providing personal data, you consent to the collection, use, storage, and disclosure of your personal data in accordance with this Privacy Policy.
Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We will notify you of significant changes by posting the updated date or sending an email when required by law.
Customer Support
For queries or complaints, please contact us at [email protected].
Last Updated: February 2025